At Masque, we are committed to protecting your privacy. This privacy policy outlines the types of personal information we collect, how we use that information, and your options for managing and controlling that information.

Information we collect:

1. Personal information such as your name, address, email address, and phone number as provided by you during the checkout process or when you sign up for our newsletter.

2. Information about your computer or device such as IP address, browser type, and operating system.

3. Information about your use of our website such as pages visited, time spent on the site, and items purchased.

How we use your information:

• To process and fulfil your orders and deliver them to you.

• To communicate with you about your orders and keep you informed about new products, promotions, and updates from Masque.

• To improve our website and customer experience by analysing data and understanding how our customers use our website.

• To protect our website from fraud and unauthorised access.

We will never sell or share your personal information with third parties except in the following circumstances:

• With service providers that help us process and fulfil your orders such as shipping carriers and payment processors.

• With law enforcement agencies, government officials, or other third parties when we are required to do so by law or in response to a subpoena, court order, or similar legal process.

Security: We take security seriously and have implemented measures to protect your personal information from unauthorised access, use, or disclosure. We use secure servers and encryption technology to protect your data during transit. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information. 

Your choices: You have the right to access and update your personal information at any time by logging in to your account on our website. You can also opt out of receiving promotional emails from us by clicking the unsubscribe link at the bottom of any email.

Children's privacy: Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will delete that information immediately.

Changes to this policy: We reserve the right to modify this privacy policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our privacy practices.

Links to other websites: Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites, and we encourage you to review their privacy policies before providing any personal information.

International users: If you are accessing our website from outside of the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States, where our servers are located. The data protection laws in the United States may be different from those in your country, but we will handle your personal information in accordance with this privacy policy.

Contact us: If you have any questions or concerns about our privacy practices or this privacy policy, please contact us at info@masqueclothing.co.uk.

Thank you for choosing Masque. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.